Support - Internet-1

Support and Customer Service

Got a technical problem or need to discuss a billing issue?

See our Support and Customer Service Team contact info below

• Problem connecting • Need help with your modem • Something else? CLICK

• Billing enquiries • Moving address • Change of plan • Something else? CLICK

Support Phone	1800 2 HELP YOU 1800 2435 7968
After Hours Faults	1300 4683 7638
Contact Support	Click to send a Message
Support Hours	8:30am to 6:00pm AEST Monday to Friday (closed national public holidays)

Customer Service Phone	1800 2 HELP YOU 1800 2435 7968
Contact Customer Service	Click to send a Message
Support Hours	8:30am to 6:00pm AEST Monday to Friday (closed national public holidays)

Simple Plans

At Internet-1^®, we like to keep things simple. And that’s why we provide easy to understand plans to help you connect to Australia’s NBN. There’s no tricky add-ons, no sneaky bundles, just quick and affordable NBN.

SIMPLE!

Customer Service

We pride ourselves in offering an outstanding level of Customer Service & Technical Support. We guarantee that your experience will be efficient, stress-free and aimed at a quick resolution of the issue.

WE GUARANTEE IT!

The Secret Sauce

Behind the Internet-1^® service is a network directly connected to the data centres and cities of the most popular internet destinations including Facebook, Google, YouTube, Netflix, Microsoft, Apple and many other services.

THAT’S OUR SECRET SAUCE!