• Problem connecting • Need help with your modem • Something else? CLICK
Support and Customer Service
Got a technical problem or need to discuss a billing issue?
See our Support and Customer Service Team contact info below
• Billing enquiries • Moving address • Change of plan • Something else? CLICK
Why Internet-1® ?Getting connected shouldn’t be hard.
SYDNEY • MELBOURNE • BRISBANE • ADELAIDE • PERTH • CANBERRA • HOBART
At Internet-1®, we like to keep things simple. And that’s why we provide easy to understand plans to help you connect to Australia’s NBN. There’s no tricky add-ons, no sneaky bundles, just quick and affordable NBN.
We pride ourselves in offering an outstanding level of Customer Service & Technical Support. We guarantee that your experience will be efficient, stress-free and aimed at a quick resolution of the issue.
WE GUARANTEE IT!
The Secret Sauce
Behind the Internet-1® service is a network directly connected to the data centres and cities of the most popular internet destinations including Facebook, Google, YouTube, Netflix, Microsoft, Apple and many other services.
THAT’S OUR SECRET SAUCE!