Support and Customer Service

Got a technical problem or need to discuss a billing issue?

See our Support and Customer Service Team contact info below

Support

• Problem connecting • Need help with your modem • Something else?  CLICK

Customer Service

• Billing enquiries • Moving address • Change of plan • Something else?  CLICK

Why Internet-1® ?

Getting connected shouldn’t be hard.

SYDNEY • MELBOURNE • BRISBANE • ADELAIDE • PERTH • CANBERRA • HOBART

Simple Plans

At Internet-1®, we like to keep things simple. And that’s why we provide easy to understand plans to help you connect to Australia’s NBN. There’s no tricky add-ons, no sneaky bundles, just quick and affordable NBN.
SIMPLE!

Customer Service

We pride ourselves in offering an outstanding level of Customer Service & Technical Support. We guarantee that your experience will be efficient, stress-free and aimed at a quick resolution of the issue.
WE GUARANTEE IT!

The Secret Sauce

Behind the Internet-1® service is a network directly connected to the data centres and cities of the most popular internet destinations including Facebook, Google, YouTube, Netflix, Microsoft, Apple and many other services.
THAT’S OUR SECRET SAUCE!