Documents & Forms List
- Our Customer Terms – Consolidated
- General Terms & Conditions
- Privacy Policy
- Product Terms & Conditions
- Fair Use Policy
- Internet Acceptable Use Policy
- Complaint Handling Policy
- Customer Service Guarantee
- Financial Hardship Policy
- Critical Information Summary – NBN Home Plans
- Key Facts Sheet
- Porting
- Regulatory Compliance Statement
Why Internet-1® ?
Getting Connected Should Be Easy
At Internet-1, we know that not everyone is technically minded, so we’ve built our Internet service with that in mind.
That’s why you can get connected quickly, with absolutely no fuss, and start using the Internet with truly astonishing speed.
So get Better Internet today from the provider who makes it so easy to connect.
AVAILABLE AUSTRALIA WIDE
SYDNEY • MELBOURNE • BRISBANE • ADELAIDE • PERTH • CANBERRA • HOBART • DARWIN
Simple Plans
At Internet-1®, we like to keep things simple. And that’s why we provide easy to understand plans to help you connect to Australia’s NBN. There’s no tricky add-ons, no sneaky bundles, just quick and affordable NBN.
SIMPLE!
Customer Service
We pride ourselves in offering an outstanding level of Customer Service & Technical Support. We guarantee that your experience will be efficient, stress-free and aimed at a quick resolution of the issue.
WE GUARANTEE IT!
The Secret Sauce
Behind the Internet-1® service is a network directly connected to the data centres and cities of the most popular internet destinations including Facebook, Google, YouTube, Netflix, Microsoft, Apple and many other services.
THAT’S OUR SECRET SAUCE!